Frequently Asked Questions
Everything you need to know about shopping with Boardroomshop.
What is your standard shipping timeframe?
We process and ship most orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on customs.
What is your return policy for sports equipment?
We offer a 30-day return policy for all unused gear in its original packaging. Please note that for safety reasons, items that have been used on the field, court, or track cannot be returned unless they have a manufacturing defect.
How do I ensure I am ordering the right size?
Every product page includes a detailed 'Size Guide' specific to that brand. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for your athletic performance.
Do you offer warranties on professional-grade gear?
Yes, most of our high-performance equipment comes with a manufacturer's warranty. Boardroomshop also provides a 90-day guarantee against structural defects on all premium sports hardware.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for larger equipment purchases.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.